AK777 Privacy Policy — How We Keep Your Information Secure

Ak777 collects several types of information — directly from you and automatically. Full details are provided below:

Information you provide directly:

• Full name & date of birth (collected at registration)
• Mobile number & email address
• National ID or passport details (for KYC verification)
• BKash, Nagad, or Rocket number (for payments)
• Messages sent to us via live chat or email

Information collected automatically:

• IP Address & Device Type
• Browser & operating system information
• Time spent on the site and which pages you visited
• Transaction history and gaming activity logs
• Cookie & Session Data (see Section 4 for details)

Data collected is used only for the specific purposes stated and nothing beyond that:

• Account management: To enable login, password reset, and account security.
• Payment processing: To process deposits and withdrawals accurately.
• KYC Verification: To verify age and identity — this is a legal requirement.
• Customer Support: To resolve issues and respond to your queries.
• Security Monitoring: To detect fraud, money laundering, and other prohibited activities.
• Personalized Experience: To show you game recommendations and promotions tailored to your preferences.
• Legal compliance: For regulatory reporting purposes.

Marketing and promotional communications are limited to service-related information for registered members only. You may opt out of such communications at any time.

Ak777 does not sell your information to third parties. However, in limited situations, information may be shared under specific conditions:

Ak777 uses cookies on its website. A cookie is a small file stored in your browser that helps improve site functionality. The types of cookies used on ak777:

• Strictly Necessary Cookies: To maintain your login session and ensure security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your preferences such as language, theme, or recently played games.
• Analytics Cookies: To understand which pages on the site are used most — this helps us improve the service.
• Security Cookies: To detect suspicious login attempts and recognize devices.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging into your account.

What ak777 does to keep your information secure:

• SSL 256-bit Encryption: All data transmitted through the website and app is encrypted. It cannot be intercepted in transit.
• Data Storage: Data is stored on secure servers with multiple layers of physical and network security.
• Access Controls: Only authorized personnel can access specific data. All access is logged.
• Regular security audits: Third-party security experts regularly audit our systems.

How long we retain your data: Data for active accounts is retained throughout the period the account remains active. Once an account is closed, certain data is kept for up to 5 years as required by law, after which it is securely deleted.

Use a strong password to keep your account secure, and make sure two-factor authentication (2FA) is enabled.

You have certain important rights over your data. To exercise them, email support@ak777.express or reach out via live chat.

Ak777 is strictly for users aged 18 and above. ak777 takes firm measures to prevent anyone under 18 from using the platform:

• Date of birth is verified at the time of registration.
• Age is verified through a national ID during the KYC process.
• Additional identity verification may be requested if any suspicious activity is detected.
• If someone registers using a false age, their account will be permanently closed.

If a minor's information is collected knowingly or unknowingly, it will be deleted immediately and the account will be closed. If you have any information regarding this, please contact support@ak777.express.

Ak777 may update this privacy policy from time to time. When changes are made:

• The updated policy will be published on the website with a revised date.
• For significant changes, you will be notified via SMS to your registered mobile number or by email.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

If you object to any changes, you will have the option to close your account. Should you choose to do so after a policy update, you will be able to withdraw any valid balance.

The ak777 platform includes content from third-party game providers. These providers have their own privacy policies, which apply when you access their platforms. ak777 is not responsible for how third parties manage your data.

Information shared with third-party providers is always kept to a minimum and is not used beyond what is needed to manage game sessions.

For any privacy-related questions, requests, or complaints:

• Email: support@ak777.express (Subject: Privacy Request)
• Live Chat: 24/7 Support Available in Bangla

Upon receiving a complaint, ak777 will provide an initial response within 7 business days and aim to reach a full resolution within 30 days. If a member is not satisfied with the outcome, they retain the right to seek legal remedy.